To disconnect Twitter and Facebook follow these easy steps.

1. Log into your Facebook account.

2. On the search (upper right hand of page) bar type “twitter“

3. You should find the twitter application.

4. Click on ‘view appl ication’ and open it.5. Hover your mouse over the ‘settings‘ menu (located on the right side of the blue bar that running across the top of your facebook page)

6. Click on “Application settings”

7. Select “Added to profile” from the  drop down menu (located on the top the right hand corner)

8. Next to the Twitter Application, click on edit settings and uncheck the box.

you can either uncheck the box and come back later when you want to link them again or you can delete the application all together.

If you don’t have a blackberry or iphone and can’t use the twitter apps you can still update your twitter status using your phone. Please be aware that standard text message charges apply to your phone depending on what kind of carrier plan you have.

Set up your Twitter account on your phone

1. Log into your twitter account. On the top right corner click on the settings tab.
2. Click on the Devices tab
3. Set up your cell phone number and choose if you want to have device updates on or off. What this means is that you can choose specific people to follow their updates on your phone.
4. Once your phone number has been set up there is a message with a code, usually this code starts with 40**something something… and it says “Send updates to 404**)
5. Write down this number, and save it on your phone. Name: Twitter phone number: 404**
6. DONE! test it out! write a text message from your phone and send it to your Twitter contact! whalah! it should work!

Send Direct Messages to other members

to send a direct message from your phone put the letter “d” and a space
before the twitter profile name of the person you want to send the
message to.

Send a Reply to other members

to reply to someone from your phone just put the “@” before the twitter profile of the person you want to reply to.
If you want to send pictures to twitter then you must upload

To Retweet a message

To send a picture to your twitter status

Twitter currently doesn’t support sending pictures from a text message but there is an app that works together with your twitter account called Twitpic. It basically works the same, set up your account, set up your cell phone and get the code were you need to send the updates. Then you can send all your pics updates to your twitter friends.

No matter how big or small your business is, you must get up to speed with technology and marketing trends and get on the boat! Social Media is not about one more method of advertising, it goes beyond that! It ís brand awareness , creating it and protecting it. Making sure that your clients stay happy.Spreading your good service by word of mouth is very powerful.

Let me share a personal experience how social media helped Bank of America turn a bad situation into a good one, in matters of days. A few months ago I sent two car payments from my checking account. The money was there and waiting for the checks to be cashed. well, I didn’t realize but I sent the check from a different account where there was no money. When they cashed the checks I got hit with 4 overdraft fees. $35.00 each! I don’t know about you, but that’s a lot of money that I couldn’t afford to lose. I decided to call Bank of America customer service and was treated very rudely, I mean they were cutting the phone while I was talking, transferring me from representative to representative.

By time I was finally transferred to the 4th representative I was so mad. On top of that she wasn’t very helpful at all, so I asked to be transferred to a Supervisor; but that was no use either. I felt completely ignored, it was the worst experience I’ve ever had with Bank of America. My perception of Bank of America definitely changed. She suggested putting in a claim for the bad service; but of course… I didn’t believe they would do anything. About the overdraft fees, well she said she was being nice and she could only take one off, when 2 weeks before my good friend had 7 overdrafts and were all returned); even though she understood it was a mistake. She then had a bad comeback when I mentioned It was a mistake… but I’m not even going there.

I asked to speak with the manager and that was even worse…. I told the manager that they were very rude and she completely ignored me, she said ” I can put in a claim about it but that’s about as much as I can do” I mentioned at some point that I had a lot of influence in the online community and after being a loyal Bank of America customer for more than 10 years their attitude was just wrong. She underestimated my words and just hung up the phone.me, still with a big red negative number on my account said to myself “there has to be a way…. and I remembered that I had a few followers on twitter that needed to know about this. Well, actually, I just wanted to vent! so I wrote a few twitter posts about the whole situation. If you don’t know what it is and how you can use it you can learn how to use twitter on this post.

Well, almost instantaneously I got contacted by  @BofA_help from Bank of America. Guess what!? they are on twitter too. We had a few DM messages to try to fix the situation, but I was scared this was a scam. I never heard of Bank of America being on twitter and I was hesitant to share bank information with a stranger. After all, this is the internet and the online world is full of scams and false people pretending to be other companies. So after a few precautions, we got in contact over the phone, I explained my situation and they submitted a claim with the Headquarters. (yeah right! like I needed another lie about “submitting the claim”) but only this time, it was true. The next day, I was directly contacted by Bank of America headquarters and got an apology and all my overdraft fees taken care of.

Now you tell me! If this was a situation with your company and your business wasn’t on the Social Media boat, what would’ve happened? I’ll tell you, the bad experience would’ve spread all over from one person to the next to the next. and as a business person you know that is not good.

Here is a little video one of my favorite tweeple send us a few days ago sent from @tatango about how social media is not another advertising method and it reinforces why no matter how big or small your business is, you MUST get on the social media boat! Start listening to your customers and taking some action.

If you are convinced that your business needs to be on the social media boat, but are uncertain on where to start, contact me and we’ll create a social media plan for your business. It can be managed by you or by one of our specialists.

hope you got some value out of my experience and don’t forget to follow me at @amecoli for more useful tips on social media and SEO for your business. You can also follow @tatango

How it works

The most common service that creates this is   Tinyurl.com Basically you copy and paste (or type) the URL you want shorten and it automatically creates a shorter URL which is basically a shortcut URL. (I could go into more technical detal on how this works but I don’t think we really need to or care how it gets done, as long as it gets done..right?) Have you created a shortcut on your desktop for a folder on your computer? well, basically this tiny URLs are the same thing. So what you do is you take that shortcut URL or tinyURL that was created and copy and paste it to your twitter.

As I meet more and more people who want to get into this twitter world
they often ask me the same question. Where do I
begin? So for all of you who want to be involved but have not idea where to
start, this is for you. For all of you who don’t know what twitter is
then this is a good place to start.

As Wikepedia defines it “Twitter is a social networking  and micro-blogging  service that allows its users to send and read other users’ updates (known as tweets),
which are text-based posts of up to 140 characters in length.”
Basically, you have 140 characters to send updates to your followers.
It answers the question “what are you doing?” but you can use it to
share interesting articles, funny videos you stumble
upon, share your hobbies and connect with other people with similar
interests. A lot of people use twitter for business, to promote their
blogs, to connect with friends. What do you want to use twitter for?

#1 Define your goal
Before
starting the whole twitter experience you must find out what your goal
is. Why do you want to use twitter for? is it for business? personal?
both? there is really not right or wrong on how you want to use twitter
for, but it would really help you focus if you have a goal in mind.

#2 Sign up
go
to www.twitter.com and click on register, select your username and
password. then, under the settings tab, start creating your profile.

1.
Add a picture
A close up head shot works best rather than cartoons,
graphics or far away pictures. If you are following someone, wouldn’t
you like to match a face with the tweets? well most of us do.

2. 
Complete
your Bio.
People want to know what you are all about. This Bio
description is what appears underneath your photo. Its a small space so
think how you can describe yourself in few words. What’s your passion?
if you could describe yourself in 2 sentences what would you say about
yourself? If you are having trouble coming up with this, you can
always ask someone that knows you to help describe yourself. Sometimes
is hard to see what we are but other really know what our talents are
and what we can offer the world, sometimes you already know what you
have to offer, or others will simply find it as they get more and more
involved with twitter.

3. Start talking
Start
sharing your links, your thoughts, your pictures. Before you start
building up your follower’s list you have to give them a reason to
follow you. When people click on your profile, they will read your
latest tweets, if its something that they are also interest in, that
gives value to them, then they will follow you back. so before hunting
for followers, make sure you add to the conversation first; and by
this, I don’t mean, one or two tweets… don’t be afraid.. tweet tweet
tweet away!

4. Find followers
There are many ways to find
people to follow but the best advice someone has given me is “if you
want to have followers start by following people, the more you follow
the more followers you’ll get” and when I applied it, it really worked.
I use a services called Mrtweet.com its a little owl that finds people
with your similar interests and recommends you to follow them. you
should check it out.

Its suggested but not mandatory that you send your followers a message when they start following you. You can set this automatic but I’ve hear some people don’t like it. For this, I can recommend you two services that I use. www.tweetlater.com on this page you can set up your twitter account and you can set up an automatic reply when yo follow people, it has a few more options so you should definitely check it out. the other tool that I use is bubbletweet, this is a 30 second video bubble that you can record with your webcam or you can import your own video. You can tell your followers what you are all about. I currently have this set up as my welcome message instead of an automatic message, just be creative in he way you send them that “thank yo for following me” message.

5.  Add to the conversation
So
now that you know how to sign up with twitter, add tweets and find
people with similar interested you must interact with other people. The
whole point is to meet and interact with others. A lot of people ask
questions, so make sure you use the “reply” feature and post your
thoughts. Ask questions as well, and create a conversation with others.
People will start recommending other people and that’s how your network
will keep growing and growing.

6. Twitter is not for spammers
Don’t get tangled with the idea that twitter is only to promote your
products. If all you talk about is your products then you will look like a spammer and people will start un-following
you. Twitter is not a free advertising posting service, is a way to
network with people, have conversations and share links. Also, do not
add more than 100 to 150 people a day. If you do this, you risk looking
like  spammer and your account might be temporarily suspended.

Add people slowly, get to know your followers and who you are
following. Take time to visit their links and comment about them, give
them feedback or encourage them to keep it up. Remember, twitter is to
build a network in 140 characters. Have fun with twitter and don’t
forget to follow me at www.twitter.com/amecoli.